Terms of Service

Last Updated: June 2026

Welcome to Kyotocart. These Terms of Service govern your access to and use of our website, products, services, and related content. By accessing or using our website, you agree to be legally bound by these Terms.

If you do not agree with any portion of these Terms, please discontinue use of our website immediately.

1. Company Information

Kyotocart

11463 Bd Valcartier
Québec, QC G2A 2M4
Canada

Email: support@kyotocart.store

Phone: (613) 233-1103

Throughout these Terms, the words "we," "us," "our," and "Kyotocart" refer to our business and website operations.

The words "customer," "user," "visitor," and "you" refer to any individual accessing or using our website.

2. Acceptance of Terms

By visiting our website, creating an account, placing an order, subscribing to communications, or otherwise using our services, you confirm that:

You are at least the age of majority in your jurisdiction.

You have legal authority to enter into binding agreements.

You will comply with all applicable laws and regulations.

You understand and accept these Terms.

3. Website Use

You agree to use the website only for lawful purposes.

You may not:

Use the website for fraudulent activities.

Attempt unauthorized access to systems or databases.

Transmit malware, viruses, or harmful code.

Interfere with website functionality.

Copy, reproduce, or exploit content without permission.

Engage in activities that negatively affect other users.

Violation of these provisions may result in immediate termination of access.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, and pricing are accurate.

However, we do not guarantee that all information will always be free from errors.

Minor variations may occur regarding:

Colors

Texture appearance

Dimensions

Packaging

Printing details

Display results may vary depending on monitor settings and device capabilities.

5. Pricing

Prices displayed on the website are subject to change without notice.

We reserve the right to:

Modify pricing

Correct pricing errors

Update promotions

Cancel orders affected by obvious pricing mistakes

If a pricing error significantly impacts an order, customers will be notified before processing.

6. Order Acceptance

Submitting an order does not guarantee acceptance.

We reserve the right to:

Reject orders

Limit quantities

Cancel suspicious transactions

Decline orders suspected of fraud

Refuse service where legally permitted

An order becomes accepted only after payment verification and processing.

7. Payment Terms

Payments must be completed before shipment.

We may utilize secure third-party payment providers.

Customers agree that:

Payment information is accurate.

Authorized payment methods are used.

Funds are available for completed transactions.

We do not store complete payment card information on our servers.

8. Shipping and Delivery

Shipping estimates are provided for informational purposes only.

Delivery times may be affected by:

Weather conditions

Customs inspections

Carrier delays

Public holidays

Global logistics disruptions

Unexpected transportation issues

We are not liable for delays beyond our reasonable control.

9. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

By placing an order, you agree to the procedures outlined in that policy.

10. Intellectual Property

All content available on the website, including:

Logos

Graphics

Product descriptions

Images

Layouts

Brand elements

Website design

Text content

is owned by or licensed to Kyotocart.

No material may be copied, distributed, reproduced, or used commercially without written permission.

11. User Content

If you submit reviews, comments, feedback, suggestions, or other content, you grant Kyotocart a non-exclusive, worldwide, royalty-free license to use such materials for business purposes.

You represent that your submissions:

Are truthful

Do not violate laws

Do not infringe intellectual property rights

Do not contain harmful material

We reserve the right to remove inappropriate content.

12. Promotional Communications

Customers may receive communications related to:

Orders

Shipping updates

Customer service

Promotions

Newsletters

Marketing campaigns

Users may unsubscribe from promotional messages at any time.

Transactional communications may still be sent when necessary.

13. Limitation of Liability

To the fullest extent permitted by law, Kyotocart shall not be liable for:

Indirect damages

Consequential damages

Incidental damages

Lost profits

Lost opportunities

Business interruption

Loss of data

Any liability shall be limited to the amount paid for the relevant order.

14. Disclaimer of Warranties

The website and services are provided on an "as available" and "as is" basis.

We make no guarantees regarding:

Continuous operation

Uninterrupted access

Error-free functionality

Absolute accuracy

Availability of products

Customer outcomes from product use

Applicable consumer protection laws may provide additional rights.

15. Third-Party Services

Our website may contain links to third-party services or websites.

We are not responsible for:

Third-party content

External privacy practices

Independent business policies

Products sold by third parties

Customers should review the policies of any external services they choose to access.

16. Indemnification

You agree to defend, indemnify, and hold harmless Kyotocart from claims, losses, liabilities, damages, costs, and expenses resulting from:

Violation of these Terms

Misuse of the website

Violation of applicable laws

Infringement of third-party rights

17. Termination

We reserve the right to suspend or terminate access to our website at any time and without prior notice if we reasonably believe a user has violated these Terms.

Termination does not affect obligations incurred before termination.

18. Governing Law

These Terms shall be governed by applicable laws of Canada and the Province of Québec without regard to conflict of law principles.

Any disputes shall be resolved through competent courts having jurisdiction over such matters.

19. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

20. Changes to These Terms

Kyotocart reserves the right to update or modify these Terms at any time.

Updated versions become effective immediately upon publication on the website.

Customers are encouraged to review this page periodically.

21. Contact Us

Kyotocart

11463 Bd Valcartier
Québec, QC G2A 2M4
Canada

Email: support@kyotocart.store

Phone: (613) 233-1103

We welcome questions regarding these Terms of Service and our website operations.